Shipping Policy

Last Updated: August 9, 2026

Thank you for shopping with Nort. We are committed to providing a smooth and reliable shopping experience. Please review the following information regarding our shipping process.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, promotions, or holidays, processing times may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

2. Shipping Times

Estimated delivery times depend on your location, shipping method, supplier, and product availability.

Estimated delivery time: 7–20 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier disruptions, holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order, and available shipping method.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable offer will be clearly displayed on our website or at checkout.

4. Order Tracking

When tracking information is available, it will be provided by email after your order has been shipped.

Please allow 2–5 business days for tracking information to become active after receiving your shipping confirmation.

If your tracking information has not updated for several days, the package may still be in transit. Tracking updates can sometimes be delayed while the shipment moves between carriers or through customs.

5. Incorrect or Incomplete Shipping Information

Please make sure your shipping address and contact information are correct before completing your purchase.

If you provide an incorrect or incomplete address, contact us as soon as possible at [your customer support email].

Once an order has been shipped, we may not be able to change the delivery address. Nort is not responsible for orders delivered to an incorrect address provided by the customer.

6. Lost, Stolen, or Damaged Packages

If your package appears to be lost, stolen, or damaged during delivery, please contact us at [your customer support email] as soon as possible.

For damaged items, please provide photographs of the product and packaging so we can investigate the issue and determine the appropriate resolution.

Once an order has been confirmed as delivered by the carrier, Nort cannot guarantee recovery of packages that are lost or stolen after delivery.

7. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or other applicable fees may be charged by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs policies vary by country, and Nort cannot guarantee how long an order may take to clear customs.

8. Delivery Delays

While we do our best to ensure timely delivery, Nort is not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Weather or natural events

• Public holidays

• Incorrect address information

• Transportation disruptions

• Government restrictions

• Other circumstances outside our reasonable control

If your order has not arrived within the expected delivery window, please contact us so we can help investigate the shipment.

9. Split Shipments

Depending on product availability and fulfillment location, items from the same order may occasionally be shipped separately.

If this occurs, you may receive multiple tracking numbers and packages.

10. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Email: rightflameoverseas@gmail.com

Store: NortLifestyle.com

We will do our best to respond to your inquiry as soon as possible.

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By placing an order with Nort, you acknowledge and agree to the terms outlined in this Shipping Policy.